Cheap international phone calls to the whole world, direct from your BT, cable or mobile phone.
For all queries, please phone 0844 884 3342
or email this address.
Customer Services are only able to assist customers using access numbers and SMS texts published on this site. Please confirm which service you are using.
The chancellor has reduced the VAT rate from 17.5% to 15% from Monday 1 December 2008 for 13 months.
Call charges for calls made through the Instant Access numbers are billed to you by your service provider and not by us. Our Instant Access numbers are classed as Specialised Numbers; the price of the calls to Specialised Numbers, charged by BT, is set by the regulator. We show the rate that you would pay if you were a BT Together Option One customer inclusive of VAT at 17.5%.
BT has announced that they will pass on the benefit of this reduction in VAT to their customers from the date of the change. If you are a BT customer you will be charged less VAT on your call charges and any call set up fee.
We do expect the majority of service providers to pass on this saving to their customers. However, if you use instant access from your mobile or call through a fixed line service provider other than BT then please check with your service provider for further details.
BT have said that changes to their billing systems is a complex operation and have yet to publish new prices of products and services on www.bt.com.
We will continue to show the price inclusive of VAT at 17.5% until BT confirm the new prices inclusive of VAT at 15%. Following the publication of new rates from BT we will update our rates accordingly.
Please remember that BT have stated that goods provided after 1 December 2008 will be calculated at the new VAT rate so you will benefit from the reduction in VAT.
In the meantime, Please see below for a table which shows the call charges to our access numbers excluding VAT, including VAT at 17.5% and including VAT at 15%
| Instant Access Number | p/min Exc VAT | p/min Inc VAT at 17.5% |
p/min Inc VAT at 15% |
|---|---|---|---|
| 0844 838 6085 | 1.702 | 2 | 1.957 |
| 0844 431 2396 | 2.553 | 3 | 2.936 |
| 0844 904 6085 | 3.404 | 4 | 3.915 |
| 0844 570 6085 | 4.255 | 5 | 4.894 |
| 0871 751 2297 | 5.106 | 6 | 5.872 |
| 0871 801 2109 | 5.957 | 7 | 6.851 |
| 0871 552 2297 | 6.809 | 8 | 7.830 |
| 0871 341 2369 | 7.660 | 9 | 8.809 |
| 0871 570 6072 | 8.511 | 10 | 9.787 |
| 0905 306 6056 | 12.766 | 15 | 14.681 |
| 0905 257 6053 | 17.021 | 20 | 19.574 |
| 0905 474 6042 | 21.277 | 25 | 24.468 |
| 0905 032 3030 | 29.787 | 35 | 34.255 |
| 0905 091 6106 | 42.553 | 50 | 48.936 |
| 0905 152 6084 |
51.064 |
60 |
58.723 |
| Call Set up Fee | 5.957 | 7 | 6.851 |
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